News for 'Customer Focus Services'

Airtel beats Vodafone Idea to become India's No 2 telco

Airtel beats Vodafone Idea to become India's No 2 telco

Rediff.com6 Aug 2019

What worked for Airtel was that its data traffic growth was 13 per cent sequentially and its average data usage was even higher than Jio's at 11.9 gigabyte per month per user.

Wipro: 'Our deal pipeline is strong'

Wipro: 'Our deal pipeline is strong'

Rediff.com25 Apr 2019

'We are not seeing any macro headwinds.'

Travellers prefer budget tours for holidays abroad

Travellers prefer budget tours for holidays abroad

Rediff.com9 Mar 2017

To win back customers, operators are offering discounts and cash-back, and are absorbing service tax

Tata, Reliance ready for mother of all battles

Tata, Reliance ready for mother of all battles

Rediff.com20 Jul 2021

'The competition between the two is definitely going to be of great interest to the Indian market.'

'The potential in India is enormous'

'The potential in India is enormous'

Rediff.com30 Jul 2021

'India is still a small market but whatever we do, we do it with full focus.'

How Voda Idea readies to fight rivals

How Voda Idea readies to fight rivals

Rediff.com23 Nov 2018

The management plans to invest Rs 27,000 crore in 2019-20, supported by savings of around Rs 14,000 crore that it expects to come from synergising operations of merged entities.

Tech Mahindra secures large multi-year AT&T deal

Tech Mahindra secures large multi-year AT&T deal

Rediff.com6 Sep 2019

Together, AT&T and TechM aim to improve the agility in rolling out and supporting networks of the future, while improving returns on investment through technology-led transformation.

Jio, Microsoft team up for digital transformation

Jio, Microsoft team up for digital transformation

Rediff.com12 Aug 2019

The alliance combines capabilities of both the companies to offer a set of solutions comprising connectivity, computing, storage solutions, and other technology services and applications required by Indian businesses, and will span the broad Reliance Industries ecosystem, including its existing and new businesses.

It's official: Ola will go for IPO in next few years

It's official: Ola will go for IPO in next few years

Rediff.com4 Mar 2020

The Bengaluru-based firm competes with US rival Uber whose lukewarm IPO last year has contributed to the lag in valuation trend among the unicorns across the Indian start-up ecosystem.

'India too large and complex to be under long lockdown'

'India too large and complex to be under long lockdown'

Rediff.com14 Apr 2020

'It will take six months to one year to move to normalcy, depending on how the pandemic plays out in India.'

Entrepreneurs: Do's and Don'ts for SCARY times ahead

Entrepreneurs: Do's and Don'ts for SCARY times ahead

Rediff.com13 Jul 2020

DO: Whether or not your business has suffered losses, now is the time to optimise resources, cut back on unnecessary expenditure and spend every penny cautiously. DON'T: If there is a cash crunch, don't rush to fire staff. Instead, weigh in other options that will protect the interest of both the company and the employees. Must Read Advice from Apoorva Ranjan Sharma, MD, 9unicorn.

4 areas that Modi govt should focus on in its '1st real Budget'

4 areas that Modi govt should focus on in its '1st real Budget'

Rediff.com12 Feb 2015

FM should avoid proposals such as to tax financial transactions and fringe benefits

Ashok Leyland goes on a digital drive

Ashok Leyland goes on a digital drive

Rediff.com26 Aug 2017

Leyland expects the digital drive to help tap its in-house strength as well as segments such as passenger cars and two-wheelers.

Retail inflation eases to 5.3% in Aug as food prices soften

Retail inflation eases to 5.3% in Aug as food prices soften

Rediff.com13 Sep 2021

Subdued prices of food items like vegetables pulled down retail inflation for the third month in a row to 5.3 per cent in August, within the RBI's comfort zone. While the Consumer Price Index (CPI)-based retail inflation declined to 5.3 per cent in August from 6.69 per cent in the same month a year ago, food inflation dipped at a much faster pace to 3.11 per cent from 9.05 per cent in August 2020. The food inflation was also lower than 3.96 per cent in preceding month of July.

GST looming, how will CBEC restructure itself?

GST looming, how will CBEC restructure itself?

Rediff.com7 Mar 2017

As Centre cedes power to states in indirect tax, it wants to all ystaffers' worry of little work.

Secret behind the success of India's stem cell firms

Secret behind the success of India's stem cell firms

Rediff.com6 Jun 2017

Endorsement by celebrities such as Aishwarya Rai, Hrithik Roshan among others and increasing awareness among customers are helping stem cell firms grow the brand footprint

'IT cos in India to shed 5-10% of mid-level workforce'

'IT cos in India to shed 5-10% of mid-level workforce'

Rediff.com7 Nov 2019

Ex-Infosys CFO V Balakrishnan said the IT companies 'have to get employees who understand new technologies, they have to get rid of some of the employees, who are more on the legacy, and try to attract talent which is more digital'.

Taxmen to receive a mystic touch

Taxmen to receive a mystic touch

Rediff.com29 Aug 2017

Apart from Modi, Jaggi Vasudev to address 2-day tax officers' conference

Karnataka restricts entry of people from Guj, Maha, Kerala, TN

Karnataka restricts entry of people from Guj, Maha, Kerala, TN

Rediff.com18 May 2020

"We have decided not to allow people from Gujarat, Maharashtra, Kerala and Tamil Nadu till May 31, but allowed in stages (staggered manner)," the CM said said.

After 3 months of slide LIC hopes to spring back in June

After 3 months of slide LIC hopes to spring back in June

Rediff.com4 Jul 2020

With the lockdown being eased gradually, providing more and more digital solutions, for service delivery and procurement of new policies, is what the corporation is focussing on.

How Eureka Forbes remains relevant 25 years on

How Eureka Forbes remains relevant 25 years on

Rediff.com10 Jul 2017

The company behind brands like Aquaguard focuses on technology to differentiate brand, rethinks communication strategy.

Hero MotoCorp rides into used two-wheeler business

Hero MotoCorp rides into used two-wheeler business

Rediff.com17 Aug 2018

Hero Sure helps the customer get the best price for his vehicle on the basis of a transparent evaluation process.

The Mystery of Narayana Murthy's Retail Biz

The Mystery of Narayana Murthy's Retail Biz

Rediff.com2 Sep 2021

In a short span of time, with the help of Amazon, Cloudtail was able to devise a model that could protect it from the vagaries of online retail business.

The Zomato boomerang

The Zomato boomerang

Rediff.com25 Dec 2018

'For the likes of Zomato or Swiggy or Foodpanda or similar others, the customer has been sensitised for all times to the perils of the food pack being pilfered.' 'An important matter of trust has been exposed. And that really has been the biggest downer of this entire episode,' points out marketing guru Sandeep Goyal.

Who will buy Citi's consumer business?

Who will buy Citi's consumer business?

Rediff.com24 May 2021

The sale will be quicker if an Indian private bank buys it; it will take longer for regulatory clearances if a foreign bank or an NBFC buys it, points out Tamal Bandyopadhyay.

With cloud, Microsoft has real opportunity in India: Nadella

With cloud, Microsoft has real opportunity in India: Nadella

Rediff.com30 Apr 2015

With the emergence of cloud computing, Microsoft has a real opportunity in India.

'Our entry into 2019 is much better than how we entered 2018'

'Our entry into 2019 is much better than how we entered 2018'

Rediff.com24 Jan 2019

We'll see what happens with Brexit. Either way, there will be technology spends because people have to develop and modify new systems.

Clean tech is next hypergrowth opportunity for Mukesh Ambani

Clean tech is next hypergrowth opportunity for Mukesh Ambani

Rediff.com25 Jun 2021

Reliance Industries Ltd's focus on the next hypergrowth opportunities in clean tech and its path to decarbonisation has the potential to spur re-rating, raises clarity on investment cycles and reduces investor worry, brokerages said. RIL chairman Mukesh Ambani at the company's 'Green AGM' on Thursday committed Rs 75,000 crore over the next three years to set up an integrated Green Energy Giga Complex across 5,000 acres in Jamnagar, Gujarat which will contain four giga factories. The complex, which would be one of the world's largest renewable manufacturing facilities, would have an integrated solar photovoltaic module factory, an energy storage battery factory, electrolyser manufacturing for hydrogen production, and manufacturing of fuel cells so that hydrogen can be used in transportation.

With Ambani upping the ante, Jio looks to dial disruption 2.0

With Ambani upping the ante, Jio looks to dial disruption 2.0

Rediff.com11 Sep 2020

Jio's global partnerships took shape this year when Jio Platforms, a 100 per cent subsidiary of Reliance Jio which has invested in various digital platforms, was able to woo a bevy of marquee investors: Facebook, Google, Qualcomm, Intel, and a numerous PE funds.

How Myntra plans to run India's biggest fashion sale

How Myntra plans to run India's biggest fashion sale

Rediff.com16 Jun 2020

The 12th edition of EORS will be held from June 19-22. There will be a dedicated central virtual war-room for tactical problem solving across all phases of the event. Shoppers across the country will have access to over 700,000 styles from over 3,000 fashion and lifestyle brands. Myntra is expecting 3 million people to shop from the safety of their homes.

Amazon's $1 billion loss to further take shine off India's e-commerce industry

Amazon's $1 billion loss to further take shine off India's e-commerce industry

Rediff.com23 Nov 2016

Amazon's huge investment of $80 million a month didn't win it favour over customers during the festive season, with rival Flipkart selling more goods, reports Alnoor Peermohamed from Bengaluru.

Infosys inks applications development deal with Volvo

Infosys inks applications development deal with Volvo

Rediff.com17 Mar 2014

Infosys will provide applications to support multiple operations, including marketing and sales, customer service, manufacturing, product development and corporate functions.

After Amazon, Mastercard says it will invest $1 bn in India

After Amazon, Mastercard says it will invest $1 bn in India

Rediff.com18 Jan 2020

The proposed investment will be made over a period of five years in our India operations, which includes an R&D facility at Pune and another centre at Vadodara.

'India has adequate forex to manage challenges'

'India has adequate forex to manage challenges'

Rediff.com15 Jul 2015

India's forex reserves recently declined by $704 million to $354.517 billion.

TCS Q3 net grows 24.1% to Rs 8,105 crore

TCS Q3 net grows 24.1% to Rs 8,105 crore

Rediff.com10 Jan 2019

The strong client metrics, industry leading growth in digital services, a very strong order book and deal pipeline are validations that customers recognise TCS' differentiated capabilities, chief executive officer and managing director Rajesh Gopinathan said.

Droom: Now, rent a chopper online!

Droom: Now, rent a chopper online!

Rediff.com11 Jul 2016

Droom has seen aircraft such as the Falcon, Hawk and Cessna being rented.

How many IT jobs will actually be created this year?

How many IT jobs will actually be created this year?

Rediff.com3 Nov 2017

The pace of job generation has slowed as IT firms look at automation to do testing

$1.3-billion Swiggy is India's most valuable online food ordering platform

$1.3-billion Swiggy is India's most valuable online food ordering platform

Rediff.com22 Jun 2018

Swiggy is shoring up capital to defend its position as India's largest food-ordering app as rivals Zomato and FoodPanda focus on growth after receiving funds

Sensex ends 150 points higher; Fed meet in focus

Sensex ends 150 points higher; Fed meet in focus

Rediff.com18 Sep 2013

The broader markets were marginally higher with mid-caps and small-caps gaining 0.1-0.4 per cent on the BSE.

Company Watch: Emami, Shriram Transport, Lupin

Company Watch: Emami, Shriram Transport, Lupin

Rediff.com8 Feb 2021

Check out some of the stocks that will react on the basis of their numbers in the near term.